All one-time setup fees, campaign setup charges, and landing page development fees are non-refundable, as these involve strategic planning, resource allocation, and technical execution.
Any amount allocated toward advertising spend (Ads or other platforms) is non-refundable once campaigns are launched, as the budget is directly paid to advertising platforms.
Monthly service fees are non-refundable once campaign setup has begun or services have been delivered during the billing period.
Lead generation performance depends on external factors such as market demand, competition, pricing, and sales handling. Therefore, refunds will not be issued based on lead volume, conversion rate, or sales outcomes.
Clients may cancel services by providing written notice before the next billing cycle. Services will continue until the end of the current paid period.